Dubai has taken a major step forward in digital government services with the introduction of Salama for visa renewals process. Announced on February 24 by the General Directorate of Residency and Foreigners Affairs Dubai (GDRFA), this cutting-edge solution enables residents to complete their visa renewal within minutes, eliminating long wait times and reducing paperwork.

How Does the Salama Platform Work?
The ‘Salama’ platform leverages artificial intelligence to simplify and automate the visa renewal process. As soon as a user logs in, the system intelligently retrieves their information, providing a seamless and efficient experience. Some of its key features include:
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Instant recognition of user details for a smooth login process
- A real-time overview of visa status for dependents
- A countdown timer displaying days remaining until visa expiry
- Customizable renewal options, allowing users to select their preferred renewal duration
- Instant processing of renewal requests, significantly reducing waiting times
- Additional services, including visa cancellation for dependents
- Quick access to FAQs, addressing common queries related to visas and residency
One of the most significant benefits of the AI powered Salama platform is its integrated payment system, which enables users to complete transactions in one place—eliminating the need to visit physical service centers or use multiple platforms.
Medical Screening Still Required
While Salama makes the visa renewal process faster and more convenient, the medical screening requirement remains unchanged. All residents must undergo the necessary medical tests as part of their visa renewal process. However, the platform is designed to streamline the administrative side of visa renewals, minimizing delays once medical tests are completed.
Launch Timeline and Availability
The GDRFA has yet to announce an official launch date for the ‘Salama’ platform. Further details on how residents can access and use the system will be released in the coming weeks. Dubai authorities are expected to provide timely updates on the rollout, ensuring that residents can quickly adapt to this new digital service.
What This Means for Dubai Residents
The introduction of ‘Salama’ aligns with Dubai’s vision of creating a smart, efficient, and AI-driven government ecosystem. For residents, this innovation eliminates the traditional challenges associated with visa renewals, including long waiting periods and complex paperwork. By automating key processes and offering instant services, the platform will help expatriates save time and reduce administrative hassles.
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Key Takeaway
Dubai’s AI-powered ‘Salama’ platform is set to revolutionize the residence visa renewal process, allowing residents to complete renewals within minutes through an entirely digital and paperless system. While medical screenings remain a requirement, ‘Salama’ significantly enhances efficiency, reinforcing Dubai’s status as a leader in smart governance and technological innovation. Stay tuned for further updates on its official launch and availability.