If you or someone you know is a person of determination, Dubai offers a dedicated taxi service designed for accessibility. These specially equipped taxis are easily recognizable by the blue special needs icon on the side doors and back window, ensuring a comfortable and convenient ride for individuals with various disabilities.
Who Can Use the People of Determination Taxi Dubai?
To access this service, the person of determination must possess a Sanad card. This card is available to citizens, residents, and even tourists in Dubai. It is an essential document that helps in availing various services and discounts across the city.
Read Also: Top Up Your Salik Account
Sanad Card
The Sanad card is a smart card issued by the Community Development Authority for individuals with disabilities, as stipulated by Law No. 3 of 2022 concerning the Protection of the Rights of Persons with Disabilities in the Emirate of Dubai.
This card identifies People of Determination and ensures they receive the privileges and services they need from various organizations. The Sanad card also serves as a key tool for building a database of people with disabilities in Dubai.
How to Book a People of Determination Taxi?
There are multiple channels through which you can book a People of Determination taxi:
1- Mobile Applications:
- Dubai Taxi Company (DTC) App
- S’hail App
- Careem App
2- Call Centre:
- DTC Call Centre: Dial 800 88088
- RTA Call Centre: Dial 800 9090
3- Street Hail:
You can also flag down these taxis directly on the streets of Dubai.
4- Ports:
Taxis are available at major ports, including Dubai Airport (Terminals 1, 2, 3 & DWC) and Port Rashid.
People of Determination Taxi Price
The fare structure for People of Determination taxis is as follows:
1- Standard Booking (App, Call Centre, Street Hail):
- Base Fare: AED 8
- Per km Rate: AED 2.23
2- Port Booking:
- Base Fare: AED 25
- Per km Rate: AED 2.23
Additional Benefits
People of determination with non-motor disabilities also have the option to book regular taxis through the DTC App. They can avail of a 50% discount on the fare by presenting their Sanad card. This discount applies both to the dedicated service and regular taxi services, making transportation more accessible and affordable.
Read Also: Dubai RTA Launches Nol Travel Discount Card with Exclusive Benefits
Frequently Asked Question
Is salik free for people of determination?
Yes, People of Determination with valid registration can apply for a Salik exemption in Dubai.
What are the services provided by RTA for the people of determination?
RTA provides accessible taxis, discounted public transport fares, specialized driving licenses, and reserved parking spaces.
How do I complain to RTA about a taxi?
You can complain by calling the RTA hotline at 800 9090, using the RTA app, or visiting the RTA website.
Should I complain about a taxi driver?
Yes, if you experience inappropriate behavior, unsafe driving, or any other issues, you should report it to ensure quality service.
How do I contact Dubai taxi customer care?
Call the Dubai Taxi customer care hotline at 800 88088 for assistance or inquiries.
What is a pod taxi in Dubai?
A pod taxi is a driverless, automated vehicle system designed for small groups, offering a convenient and efficient mode of transport in dedicated lanes.
With these convenient options, Dubai ensures that people of determination can travel comfortably and safely across the city.
